Unheard Consumers

FAMILY DISCUSSION CHECKLIST

To Use Before and After the Program Starts 

1. Understanding Needs

  • What daily tasks do I need help with? 
  • What are my main goals (e.g., staying at home, being social, improving mobility)? 
  • Do I need short-term help, ongoing support, or both? 

2. Planning Care

  • Have I had a care plan meeting? 
  • Is my care plan written down and easy to understand? 
  • Does it reflect my preferences and cultural needs?

3. Money Matters

  • Have I seen a full list of all costs? 
  • Do I understand care management and admin fees? 
  • Have I compared prices from more than one provider?

4. Staying Independent

  • Have I asked about physiotherapy, occupational therapy, or nutrition advice? 
  • Do I know what home modifications could help me? 

5. Local Connections

  • Do I know my local council, community centre, or seniors’ group? 
  • Are there local programs that combine social and health services? 

6. Staying Informed

  • Am I signed up for My Aged Care updates? 
  • Do I know who to contact if I have a problem? 
  • Have I saved numbers for COTA and OPAN? 

 

Copyright: SS@Ageing Lifestyle Research 

Email: unheardconsumer@curtin.edu.au

Phone: 92663875

Live Experience Lab  (B402.416) 

Curtin University, 208 Kent Street, Bentley, WA 6102